Enforcesco SA adopts a set of measures with the purpose of respecting the privacy of its customers and protecting their personal data.
This document can be modified at any time. If the change is substantial and has implications for the way Enforcesco SA collects, uses or treats customers' personal data, it will be informed so that customers are immediately aware of this change, by means of a notice on the website's homepage, or by sending information by email or by message to be sent through the reserved area.
When entering their personal data on the website www.yesenergy.pt/ or in the mobile application (AppY), the customer is consenting in a free, informed, specific and explicit way, the collection, use and treatment of them in accordance with the rules here defined.
Consent may be withdrawn by the data subject at all times and using the reserved area made available online for this purpose, without prejudice to the lawfulness of the treatment carried out based on the consent previously given.
The fields on the website www.yesenergy.pt/ or the mobile application (AppY) with the indication that they are mandatory, are intended to allow the signing of a contract between Enforcesco SA and customers, so if they are not provided , the contract cannot be concluded.
The data requested to register on the website www.yesenergy.pt/ or on the mobile application (AppY), are not considered, in the light of the applicable legislation on the Protection of Personal Data, as sensitive data, therefore, the following are not applicable. inherent restrictions.
Purposes of the processing of Personal Data
The purpose of processing the information collected in the scope of Enforcesco SA's customer registration is to carry out any campaigns to attract new users and to promote the use of the reserved area.
Thus, Enforcesco SA, acts as responsible for the processing of personal data, as manager of the platform that allows the use of the website www.yesenergy.pt/ or the mobile application (AppY) and regarding the purpose of attracting new users to that platform.
Enforcesco SA collects customer data during the registration process and when using the website www.yesenergy.pt/ or in the mobile application (AppY).
The data provided are treated in accordance with the legally applicable provisions regarding the Protection of Personal Data, namely:
• Treated lawfully, loyally and transparently, and in a way that guarantees your safety;
• Collected for determined, explicit and legitimate purposes, namely: campaigns aimed at attracting new users and promoting the use of the reserved area;
• Accurate and, if necessary, updated, taking appropriate measures to ensure that inaccurate or incomplete data is deleted or rectified, taking into account the purposes for which they were collected or for which they are further processed;
• Adequate, relevant and limited to the purposes for which they are treated;
• Kept in such a way as to allow the identification of its holders only for the period strictly necessary and within the conditions legally provided for the pursuit of the purposes of collection or further processing.
Clients' personal data are collected and entered by Enforcesco SA in automated files for carrying out activities included in the scope of their collection and treatment purposes.
Rights of the Personal Data Holder
Under the terms of the legislation in force in terms of Personal Data Protection, the data subject is guaranteed the right to access, update, rectify, delete, limit and portability of his personal data at all times, as well as the right to object for that purpose, send the respective request through the reserved area and made available online.
If the data subject considers that Enforcesco SA has violated or may have violated the rights it has regarding personal data protection, it can file a complaint with the National Data Protection Commission.
Responsible for the treatment of Personal Data
Enforcesco SA is the entity responsible for the treatment of the personal data of Customers collected through the use of the website www.yesenergy.pt/ or the mobile application (AppY), with regard to the management of the platform that allows the use of the website www.yesenergy .pt or mobile application (AppY) and regarding the purpose of attracting new users to that platform.
Retention of Personal Data
After the collection of individualized personal data, Enforcesco SA will preserve and maintain them for the time strictly necessary to ensure and improve the provision of services underlying the contractual relationship between Enforcesco SA and its Client using the services available through the website www.yesenergy.pt/ or the mobile application (AppY).
The preservation of this information is intended to enable Enforcesco SA to continue to provide personalized and optimized services without interruption.
Security of Personal Data
Enforcesco SA undertakes to put in place the appropriate technical and organizational measures to protect its customers' personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, by applying a level of security appropriate to the risks that the treatment presents given the nature of the data to be protected.
Under the terms of the Personal Data Protection law, Enforcesco SA takes the necessary measures to ensure that the data provided is protected against access or use by unauthorized third parties.
Enforcesco SA is committed to ensuring the privacy of registered users.
Enforcesco SA does not sell or rent any personal data provided by registered users to third parties.
Notwithstanding the security measures adopted by Enforcesco SA, as an Internet user, the user of the website www.yesenergy.pt/ or the mobile application (AppY) must always adopt additional security measures, namely, to ensure that he uses a device and a operating system updated in terms of properly configured security patches, with an active firewall, antivirus and antispyware and make sure the authenticity of the sites you visit on the internet, avoiding websites whose reputation you do not trust.
The user must also take all precautions to protect his personal data while using the Internet, namely by changing passwords frequently and ensuring the use of a navigation program that allows the use of SSL communication (TLS V3).
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